Disability Services



Accommodations at Collin College for Equal Support Services (ACCESS)


Disability Services/ACCESS Contact Information:

Email:    access@fj835.com 
Phone:   972.881.5898


AIM Login (students, faculty and staff)


Frisco Campus  
8 a.m.-5 p.m. Monday
8 a.m.-7 p.m. Tuesday
8 a.m.-5 p.m. Wednesday & Thursday
9 a.m.-5 p.m. Friday

Plano Campus (Main Office)
8 a.m.-7 p.m. Monday
8 a.m.-5 p.m. Tuesday through Thursday
9 a.m.-5 p.m. Friday 


McKinney Campus  
8 a.m.-5 p.m. Monday & Tuesday
8 a.m.-7 p.m. Wednesday
8 a.m.- 5 p.m. Thursday
9 a.m.-5 p.m. Friday
Wylie Campus
Campus Commons 215 
8 a.m.-5 p.m. Monday through Wednesday
8 a.m.-7 p.m. Thursday
9 a.m.-5 p.m. Friday
Allen Technical Campus
8 a.m.-5 p.m. Monday & Tuesday
8 a.m.-7 p.m. Wednesday
8 a.m.-5 p.m. Thursday
9 a.m.-5 p.m. Friday


We want to partner with you to provide an exceptional educational experience. The ACCESS (Accommodations at Collin College for Equal Support Services) Office provides support to eliminate barriers. We offer a variety of services that offer equal opportunities for qualified students with a disability. You must be admitted to Collin College before you apply for services. 

If you need accommodations for any part of the Collin College admission and assessment process, please contact us.  

*The college safeguards against discrimination by offering specialized services and reasonable accommodations to qualified students with a disability in compliance with Collin College Board policy, The Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and ADA Amendments Act 2008.


Frequently Asked Questions

Requesting Classroom Services

     1) Complete Collin College admission application.
     2) Obtain College Wide ID (CWID) and Collin email before applying for ACCESS services.
     3) Plan early. Complete an ACCESS Application as soon as possible as the process can take up to two weeks. 


*Classroom accommodations can differ from TSI accommodations, please email access@fj835.com for assistance. 


If you do not know which documentation to provide, please see the following Disability Verification Forms

Preparing for Your Initial Appointment

After you submit your application you may receive messages from you assigned advisor asking for specific documentation. Most commonly, we find that a Full Individual Evaluation (FIE) from high school, a 504 Plan, or a report from a licensed practitioner provide us with the most useful information. If you do not have documentation that provides test scores, specific functional limitations and the need for specific accommodations, you can have your licensed practitioner fill out one of our Disability Verification Forms.


Once all appropriate documents have been obtained, your ACCESS advisor will contact you (using your @fj835.com email) to schedule an intake meeting. During the intake meeting, you and your ACCESS advisor will discuss what brings you to our office and listen to your concerns. The ACCESS advisor will ask questions about your disability and learning style. The two of you can identify what barriers you face and what accommodation options can help minimize those barriers to ensure equal opportunity at Collin College.


Accommodations at the college level may differ from the accommodations you received in high school. Click here for more information about the differences between high school and college accommodations. 

Dual Credit Students

Dual Credit students may be eligible to receive services similar to those given in high school. They should follow the same process to request services as all other Collin College students. For more information see the Dual Credit FAQ 

Types of Services

- Testing Accommodations

        -When extended time is warranted, the minimum and most common extension granted at Collin College is time-and-a-half.  Decisions concerning the appropriate time extension will be made on a case-by-case basis, keeping in mind such factors as the specific disability involved, other accommodations being provided, the type of test being administered, and the appropriateness of the accommodation to Collin College's academic environment.


          Note: Collin College will not extend unlimited time to a student nor will it otherwise modify its examination policies in a manner which fundamentally or substantially lowers the essential academic standards of the institution, its departments, or any course it offers.


Beginning Spring 2024, students who can have their testing accommodations met in the Testing Center, will be directed to schedule their exams in the general Testing Center on their respective campus. If a student feels they have extenuating circumstances that would make them eligible to test in the ACCESS Office, they will need to speak to their ACCESS Advisor for assistance. 


- Note Taking Support


- Academic Advising


- Specific accommodations for math, reading and writing


- Assistive Technology
         - The ACCESS Office allows qualified students to check-out assistive technology (devices and services that help individuals with disabilities) on a semester-by-semester basis. We also provide a list of assistive technology resources available to all students upon request. Learn more about our Assistive Technology options. 


- Interpreting Services
         - The ACCESS Office provides qualified students with interpreting services for all classes and Collin related events both in person and online. All of our interpreters are state or nationally certified. You can request an interpreter by filling out the form here or through you ACCESS AIM Portal: http://rainier.accessiblelearning.com/Collin/CustomRequest.aspx
- Captioning Services
         - The ACCESS Office provides qualified students with captioning services for all classes and Collin related events both in person and online. You can request a captionist by filling out the form here or through your ACCESS AIM Portal:   


- Blind and Low Vision
         - The ACCESS Office provides qualified students with a variety of services and devices. Examples of the Assistive Technology provided can be viewed here

Texas Success Initiative Assessment (TSI)

The Texas Success Initiative Assessment (TSI) is a program designed to determine if a student is ready for college-level course work in the general areas of ELAR (English Language Arts and Reading) and Math. This program will also help determine what type of course or intervention will best meet the student's needs and to assist in becoming better prepared for college-level course work.



If you think you may need accommodations to complete this assessment, please contact access@fj835.com

Special Requests

Have a special request or attending a Collin College event as a non-student and need services? Please contact us at access@fj835.com or (972) 881-5898.

Student Resources

Collin College and the ACCESS Office have a wealth of valuable resources that are available to you for FREE. Learn more about these valuable resources.

Faculty Resources

The ACCESS Office strives to partner with faculty to provide support, tools, trainings, and techniques that they can apply in their classrooms when working with ALL of their students.


ACCESS Faculty Resources

Online/Remote Testing Accommodations

Accommodations related to testing should be included in all online classes and for any online timed assessments. However, the type of accommodations needed may differ from what is required in a traditional testing setting. Some testing accommodations are not always needed in Canvas or online testing platforms, while other accommodations remain necessary. We encourage students and instructors to have a conversation to discuss how the accommodations may be implemented in an online setting. Please reach out to the ACCESS Office for any assistance.


The link below will take you to further information about:

  • Extended Time
  • Frequent Breaks
  • Exam Calculator
  • Online Exam Reader Accommodations
  • Online Scribe Accommodations
  • Online testing using Interpreter and CART/Captioning Accommodations.


Online/Remote Testing Accommodations

Deaf/Blind Tuition Exemption

ACCESS collects required paperwork for deaf/blind tuition exemptions.  
The exemption is not an accommodation, and it does not apply to all courses. 
For more information about the deaf/blind tuition exemption, click here